Trust your home comfort to the creatures
What’s bugging you at home?
Skip the service menu. Pick what feels off, then narrow it down. We’ll explain what might be going on and how we can help.
0 of 19 paths explored
Too cold
Too cold. Where do you feel it?
Pick the one that sounds most like your home. You can always come back and try another.
Too hot
Too hot. What’s going on?
Pick the one that sounds most like your home. You can always come back and try another.
Stuffy or dusty
The air feels off. How so?
Pick the one that sounds most like your home. You can always come back and try another.
Weird noise or smell
Something sounds or smells wrong.
Pick the one that sounds most like your home. You can always come back and try another.
Water trouble
What’s wrong with the water?
Pick the one that sounds most like your home. You can always come back and try another.
Planning ahead
Nothing broken. What’s the plan?
Pick the one that sounds most like your home. You can always come back and try another.
Every path, one page
Prefer a list? Here’s everything.
Too cold
One room is always cold
A single cold room usually comes down to how air reaches it: duct layout, balancing, a blocked vent, or a room that loses heat faster than the rest.
We can help with: Furnace service and repair · Air system design by a residential air system designer · Heat load & gain calculations
Open on the compassWhole house won’t warm up
If the heat is running but can’t keep up, the cause could be a clogged filter, a thermostat problem, or a furnace that’s worn out or too small for the house.
We can help with: Natural gas, propane and oil furnace repair · Furnace replacement and installation · An honest repair-or-replace conversation
Open on the compassNo heat at all
First check that the thermostat is set to heat and that the furnace breaker and power switch are on. If it still won’t start, call us.
We can help with: Emergency service available · Licensed gas, propane and oil mechanics
Open on the compassToo hot
Upstairs is way hotter
Heat rises, but a big difference between floors often means the air system isn’t moving enough cool air upstairs, or the equipment is the wrong size for the house.
We can help with: Heat load & gain certified sizing · Air conditioner installation · Cold-climate heat pumps
Open on the compassAC can’t keep up
An air conditioner that runs constantly without cooling can have a dirty filter, a problem with the outdoor unit, or be near the end of its life.
We can help with: Heating and air conditioning service · Air conditioner installation · Help choosing between AC and a heat pump
Open on the compassWe don’t have AC yet
You can add central air, or a cold-climate heat pump that cools in summer and heats in winter. Which one makes sense depends on your house and your furnace.
We can help with: Air conditioner installation · Cold-climate heat pumps · Help with rebates and heat pump incentives · 6-month 0% interest program
Open on the compassStuffy or dusty
Dust everywhere
Your system moves all the air in the house many times a day. A basic filter lets a lot of fine dust through.
We can help with: Filtration upgrades · Indoor air quality advice
Open on the compassAllergies act up inside
Pollen, dust and pet dander get pulled around by your system. Better filtration can catch more of it before it reaches you.
We can help with: Filtration and indoor air quality · Help choosing the right filter for your system
Open on the compassStale all winter
With windows shut all winter, air can feel heavy and stale. If you have a basement, this is also a good time to think about radon, which builds up in closed homes.
We can help with: Indoor air quality advice · Radon measurement & mitigation
Open on the compassWeird noise or smell
I smell gas
Safety first. Leave the house now. Don’t use light switches, appliances or your phone inside. From outside, call your gas utility’s emergency line or 911.
Once everyone is out and safe, we can find and fix the problem.
We can help with: Licensed natural/propane gas mechanics · Emergency service available
Open on the compassBanging or rattling
New noises can come from a loose panel, a worn blower, or ignition trouble. Notice when it happens (starting up, running or shutting down), because that helps a lot.
We can help with: Furnace repair · Heating and air conditioning service
Open on the compassKeeps turning on and off
Short cycling can be caused by a clogged filter, the thermostat, overheating, or equipment that’s too big for the house.
We can help with: Furnace and air conditioning service · Heat load & gain calculations for proper sizing
Open on the compassWater trouble
Tastes or smells off
Taste and smell usually come from what’s dissolved in the water. Treating it where it enters the house fixes every tap at once.
We can help with: Water purification systems · Advice on which treatment fits your water
Open on the compassScale on taps & kettle
Scale is a sign of hard water. Over time it builds up inside pipes, water heaters and appliances too.
We can help with: Water purification and treatment systems · Installation
Open on the compassNot sure what’s in it
Start with a conversation. Tell us what you’ve noticed and we’ll talk through purification options for your home.
We can help with: Water purification specialists · Treatment options explained in plain language
Open on the compassPlanning ahead
Replacing an old system
The right system depends on your house, not just the old unit’s label. Sizing it properly makes it more comfortable and more efficient.
We can help with: Comfort system selection specialists · Heat load & gain certified sizing · Furnace, AC and heat pump installation
Open on the compassRebates & heat pumps
Ontario home renovation rebates, Lennox rebates and cold-climate heat pump incentives are available right now. You could be eligible for thousands.
We can help with: Help with the rebate process · Cold-climate heat pumps · Rebate and warranty services
Open on the compassNever tested for radon
Radon is a radioactive gas you can’t see or smell, and it can seep in from the soil. The only way to know your level is to test.
We can help with: Radon measurement · Radon mitigation systems
Open on the compassSpreading out the cost
A new system is a big purchase. Financing can make it easier to do it right instead of doing it cheap.
We can help with: 6-month 0% interest program · Financing pre-approval
Open on the compassThinking about upgrading?
Rebates, incentives and 0% for six months.
- Home renovation rebates and Lennox rebates
- Cold-climate heat pump incentives across Ontario
- 6-month 0% interest program and financing pre-approval
Family owned & operated since 2010
The creatures who answer.
Voted Burlington’s Best Heating & Cooling Contractor & Family Business, 2013–2026.
Grant
Service & comfort system selection
Licensed oil burner and gas mechanic (Honours), commercial refrigeration mechanic, HRAI board member
Dale
Installation & operations
Red Seal sheet metal worker, residential air system designer, heat load & gain certified
Helen
Office & #1 mum
Answers the phones, filtration and indoor air quality, rebates and warranties
John
Behind the scenes
Dad, keeping operations running
Still not sure? 289-983-1383
Hours
Monday–Friday, 8am–5pm
Saturday & Sunday by appointment
Emergency service available
Visit
6-850 Legion Road
Burlington, Ontario L7S 1T5
