Creature Comforts HVAC Inc.1Hatchling0 XP289-983-1383

The Home Comfort Quest

Level up your home.

Fourteen small jobs that keep a house comfortable. Most take five minutes and you can do them yourself. A few are for us. Tick them off, earn XP, unlock badges, and go into the season ready.

Quest board

Pick a season. Clear the map.

Glowing spots still have quests. Click one to jump to it.

  1. Check the furnace filter

    +20 XP5 minDIY

    How to do it

    Switch the furnace off at the thermostat. Slide the filter out and hold it up to a light. If you can’t see light through it, replace it with the same size (it’s printed on the frame), arrow pointing toward the furnace.

  2. Test smoke & CO alarms

    +20 XP5 minDIY

    How to do it

    Press and hold each alarm’s test button until it sounds. Replace weak batteries, and replace any alarm past the date printed on the back. In Ontario, homes with a fuel-burning appliance need a CO alarm outside sleeping areas.

  3. Uncover every vent

    +10 XP10 minDIY

    How to do it

    Walk each room and move furniture, rugs and curtains off the floor registers and return grilles, so warm air can actually get around the house.

  4. Keep outside vents clear

    +15 XP5 minDIY

    How to do it

    High-efficiency furnaces vent through pipes on an outside wall. Keep snow, ice and leaves away from them, and from a heat pump’s outdoor unit, all winter long.

  5. Swap thermostat batteries

    +10 XP2 minDIY

    How to do it

    If your thermostat takes batteries, change them before the cold sets in, so it never goes blank on a January night.

  6. Test for radon

    +30 XPCall usCall the pros

    Why it matters

    Radon is an invisible gas from the ground. Health Canada recommends a long-term test of at least three months, ideally in the heating season. We measure it, and install a mitigation system if levels are high.

    Call 289-983-1383
  7. Book a furnace check

    +30 XPCall usCall the pros

    Why it matters

    Have a licensed mechanic look over your gas, propane or oil furnace before you depend on it all winter. Cheaper than a no-heat call in February.

    Call 289-983-1383

Trophy shelf

Six badges. 0 unlocked.

  • Filter Fixer

    Check a furnace filter

    Locked

  • Alarm Ace

    Test your smoke & CO alarms

    Locked

  • Clear Paths

    Clear vents and outdoor units twice

    Locked

  • Radon Ranger

    Book a radon test

    Locked

  • Called the Creatures

    Complete any “call us” quest

    Locked

  • Season Ready

    Finish every quest in one season

    Locked

Bonus level

The real prize is a rebate.

  • Home renovation and Lennox rebates
  • Cold-climate heat pump incentives across Ontario
  • 6-month 0% financing with pre-approval
Ask what you qualify for

Boss levels

Some jobs aren’t DIY. That’s what we’re for.

  • Furnaces

    Gas, propane and oil furnace repair and installation. Emergency service available.

  • AC & heat pumps

    Air conditioners and cold-climate heat pumps, sized properly.

  • Air quality

    Filtration upgrades and indoor air quality help.

  • Water

    Water purification systems, explained and installed.

  • Radon

    Radon measurement and mitigation systems.

  • Commercial refrigeration

    Licensed commercial refrigeration mechanics.

Your party

Trust your home comfort to the creatures.

Family owned & operated since 2010. Voted Burlington’s Best Heating & Cooling Contractor & Family Business, 2013–2026.

  • Grant

    Service & comfort system selection

    • Gas & oil licensed (Honours)
    • Commercial refrigeration
    • HRAI board member
  • Dale

    Installation & operations

    • Red Seal sheet metal
    • Air system design
    • Heat load & gain certified
  • Helen

    Office & #1 mum

    • Filtration & air quality
    • Rebates & warranties
    • Answers the phone
  • John

    Behind the scenes

    • Operations
    • Keeps it all running

Stuck on a level?

289-983-1383

Hours
Monday–Friday, 8am–5pm
Saturday & Sunday by appointment
Emergency service available

Visit
6-850 Legion Road
Burlington, Ontario L7S 1T5

Email
info@creaturecomfortshvac.ca